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New York: 1-800-66-IRISH (+718-745-9146)

Cork:+353-(0)21-439-1996

Dublin: +353-(0)1-278-2677

New York: 1-800-66-IRISH (+718-745-9146)

Cork:+353-(0)21-439-1996

Dublin:+353-(0)1-278-2677

Request a Callback

STS Terms Group

SPECIALIZED TRAVEL SERVICES Terms

for Groups of 20+

Your Travel Partner in Ireland

GENERAL BOOKING CONDITIONS LAND ONLY

In all circumstances Specialized Travel Services endeavor to insure the most suitable product for our customers. Our service begins with the first phone call, and continues during your stay in Ireland and beyond.

CURRENCY
In all cases the EURO is applicable and payment should be made in EURO by any of the following methods:
i. Bank Credit Transfer (TT telegraphic transfer)
ii. International Bank draft in Euro

DEPOSITS
We are required to pay deposits to secure reservations at hotels etc…, therefore on all group arrangements, we require a deposit amounting to 10% of the total value of your group €™s arrangements on confirmation of the booking.  Please note that this deposit is refundable up to 12 months prior to arrival.  Total payment of the group along with rooming list is due 6 weeks prior to groups arrival.

FINAL PAYMENT
The balance of payment must reach Specialized Travel Services 6 weeks prior to your arrival, unless alternative arrangements have been made.We reserve the right to withdraw all, or part of, the services if this condition is not complied with.

CANCELLATION FEES
In the event of cancellation, where the clients need to cancel for any reason prior to tour departure, all efforts will be made to secure a refund from the services and properties involved. However it should be noted that the following cancellation fees would be levied, depending on the date of cancellation;
Non Refundable deposit  10%
31 to 45 days   25%
8 to 30 days  35%
2 to 7 days  50%
Within 24 hours 100%

Special deposit and cancellation terms may apply for different services, and if so will be supplied with booking confirmation

UNUSED TOUR VOUCHERS
Any unused tour vouchers for hotels, B&Bs, car rental or any other unused services are not exchangeable or refundable.

LAND REVISION FEE
Any revision to land arrangements made after the original booking has been processed will incur a 40.00 Euro handling fee per booking. Clients will also be liable for any additional cancellation penalties incurred by suppliers. Specialized Travel Services cannot accept revisions within 14 days of departure or once documents have been issued.

DOCUMENTATION
All Tour documentation will be sent out to the travel agent approximately 21 days prior to the departure of the tour, provided full payment has been received. In the event this is not acceptable, we require sufficient notice in order to avoid express shipping charges. If we are not given sufficient notice, the passenger or travel agent will be responsible for express delivery charges.

LIABILITY
All documents are issued, and all arrangements covering hotel accommodation, transport, tours, transfers and all other services required by the traveler, are made on the explicit understanding that Specialized Travel Services act only as an Agent and as such admit no liabilities whatsoever for any loss, damage, delay or injury to persons or property arising out of, or in any connection with any act of neglect or default however caused, either directly or indirectly by the principals or persons or their agents or servants, who shall provide such hotel accommodation, transport, tours, transfers or all other services provided.

TRAVEL PROTECTION
Specialized Travel Services strongly recommends Travel Insurance to cover trip cancellation & interruption, medical & health insurance, loss of baggage or trip delay

COACH TRANSPORTATION
Coach Tours are usually operated by 49 seat motor coaches.  When passenger numbers are low, a smaller coach may be used.

TOUR DIRECTOR
The entire land portion of all motorcoach tours is conducted by a professional driver / guide.

MEALS
Meals are provided as specified in each tour program. Dinners in hotels are on a Table d’ Hote basis.

TIPS
Tips for services of a personal nature and to the tour director / driver are not included in the tour cost and left to your discretion

SMOKING POLICY
Smoking is not allowed on the motorcoach.  Frequent stops are made throughout the day where there are opportunities to smoke.

NOT INCLUDED
All items of a personal nature (room service, beverages, telephone charges, laundry, special food requests, etc.) and meals not specified on the tour itinerary are not included and must be paid by the passenger.

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Please fill in the information below & we will be happy to send you a price quotation. If you want a customized chauffeur drive tour or self-drive tour, just mention that below. One of out Ireland Specialists will contact you within 24 hours. For faster services, call us toll-free within the US: 1-800-664-7474

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US Office

447 Bay Ridge Parkway
Brooklyn, NY 11209 USA
Tel: 718-745-9146
Toll Free: 800-664-7474
newyork@special-ireland.com

Cork City Office

Shannon Buildings, Mallow
Road, Cork City, Ireland
Tel: 021-439-1996
cork@special-ireland.com

Dublin Head Office

80 Carysfort Avenue, Blackrock
Co. Dublin, Ireland
Tel: 01-278-2677
dublin@special-ireland.com

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Company Name: Specialised Travel Services Location: Ireland Reg #: 48828. Address: 80 Carysfort Avenue, Blackrock, Co. Dublin