New York : 1-800-66-IRISH (+718-745-9146)    Cork : +353- (0)21-439-1996    Dublin : +353- (0)1-2782-677

SPECIALIZED TRAVEL SERVICES

“Your Travel Partner in Ireland”

GENERAL BOOKING CONDITIONS FOR INDIVIDUALS

In all circumstances Specialized Travel Services endeavor to insure the most suitable product for our clients. Our service begins with the first phone call, and continues during your stay in Ireland and beyond.In the event of any cancellation of your trip, all efforts will be made on your behalf, to obtain a full refund from the services involved, however holiday insurance is recommended.

DEPOSITS
A 10% deposit is required to confirm all bookings and reservations cannot be guaranteed until this has been received.

FINAL PAYMENT
The balance of payment must reach us 6 weeks prior to your arrival. If booking is made less than 6 weeks prior to departure full payment will be required immediately.

CANCELLATION FEES

In the event of cancellation, where the clients need to cancel for any reason prior to departure, all efforts will be made to secure a refund from the services and properties involved. However it should be noted that the following cancellation fees would be levied, depending on the date of cancellation.
The initial booking deposit of 10% is non-refundable.
30 to 42 days 25%
15 to 29 days 35%
8 to 14 days 50%
Within 7 days 100%

Special deposit and cancellation terms may apply for different services, and if so will be supplied with booking confirmation.

Please note that this cancellation policy applies to the land arrangements only. Air is subject to the terms and conditions of the airline.

UNUSED TOUR VOUCHERS
Any unused tour vouchers for hotels, B&B’s, car rental or any other unused services are not exchangeable or refundable.

LAND REVISION FEE
Any revision to land arrangements made after the original booking has been processed will incur a 50.00 Euro handling fee per booking. Clients will also be liable for any additional cancellation penalties incurred by suppliers. Specialized Travel Services cannot accept revisions within 14 days of departure or once documents have been issued.

CURRENCY
In all cases the EURO is applicable in the first instance.Payment is accepted by Credit Card – Visa & Mastercard are the preferred cards. Credit card payments are processed in Euros and converted into US dollars at the current rate of exchange.A US dollar invoice can be issued on request for clients wishing to pay by dollar cheque.

LIABILITY
All documents are issued, and all arrangements covering hotel accommodation, transport, tours, transfers and all other services required by the traveler, are made on the explicit understanding that Specialized Travel Services act only as Agent and as such admit no liabilities whatsoever for any loss, damage, delay or injury to persons or property arising out of, or in any connection with any act of neglect or default however caused, either directly or indirectly by the principals or persons or their agents or servants, who shall provide such hotel accommodation, transport, tours, transfers or all other services provided.

DOCUMENTATION
All Tour documentation will be sent out to the travel agent approximately 21 days prior to the departure of the tour, provided full payment has been received. In the event this is not acceptable, we require sufficient notice in order to avoid express shipping charges.If we are not given sufficient notice, the passenger or travel agent will be responsible for express delivery charges.

CAR RENTAL INSURANCE
All self-drive cars in Ireland include unlimited mileage, local taxes and third party insurance.  This means that if you have an accident, the other party is covered.
Under the third party insurance policy, the hirer is responsible for all damage to the rental car and must have an imprint of a major credit card with the car rental company at the start of the rental to cover any damages that may occur. The hirer can indemnify himself/herself against damage to the rental car (excluding the first Euro 300 plus tax) by taking a Collision Damage Waiver (CDW) at a supplementary charge. This can be included or excluded in the car hire charge.

The driver and passengers in a rental car may choose to take out Personal Accident Insurance (PAI) to cover injuries received while driving. This is at a supplemented cost and can be paid directly to the car hire company.

Hirer must be between 23 and 75 years of age. For certain car groups other restrictions may apply. Drivers must hold a valid driving licence which they have held for at least 2 years prior to rental.

Gasoline is the hirers responsibility and is not included in the car price.

The additional charges to cover an additional driver are payable at the start of hire directly to the car hire company

TRAVEL PROTECTION
Specialized Travel Services strongly recommends Travel Insurance to cover trip cancellation & interruption, medical & health insurance, loss of baggage or trip delay

Group Terms – Click Here

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NEW YORK
447 Bay Ridge Parkway, Brooklyn, NY11209,USA
Tel: 718-745-9146
Fax: 718-745-3634
Toll Free: 800-664-7474
newyork@special-ireland.com
CORK
Shannon Buildings, Mallow Road, Cork City, IRELAND
Tel: 021-439-1996
Fax: 021-439-1993
cork@special-ireland.com

DUBLIN HEAD OFFICE
80 Carysfort Avenue, Blackrock, Co. Dublin, IRELAND
Tel: 01-278-2677
Fax: 01-283-5990
dublin@special-ireland.com